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Reviews Mini Guide Reviews in Action
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Reviews: Show Up in Searches & Win More Customers

Online reviews are a key factor for ranking in Google searches and drawing more traffic to your website.

Here’s how our Reviews feature connects to your Google page, so you can text review links to customers.

Why Use Review Management Software for Business

Reviews Mini Guide

Our Reviews feature gives you the power to send review request links to your contacts, so they can leave public reviews and spread the word about your business.

After your account administrator connects your Text Request account to Google, you can text customers review links by:

  1. Composing a new message

  2. Choosing the contact you want to send the review to

  3. Writing your message

  4. Selecting the star icon

  5. Selecting the Review Campaign you want linked in the text

  6. Clicking the Send button

Your contact will then receive a text message with a unique review request link. Review request links are different for every recipient.

Reviews in Action

STOR-N-LOCK offers secure, convenient, clean, affordable storage space. They needed a way to showcase their customer service, but didn’t have a streamlined way to gather reviews.

That’s why they started using Text Request to text their customers review requests. So far they've increased their number of reviews by 58% using Text Request. As a result, more people are looking them up through Google Maps and Direction Request.

Read STOR-N-LOCK's full case study here.

matt-casady-stor-n-lock-headshot
The average local business has 39 Google reviews—but with Text Request’s help, our average number of reviews has reached 170 per store.”
Matt Casady, Marketing Manager
STOR-N-LOCK

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